If you use Yahoo, Hotmail, AOL, or any similar service, please be sure to read the following instructions below

If you use Yahoo, Hotmail, AOL, or any similar service, please be sure to read the following instructions below.

If you use SPAM ARREST or other service, please whitelist:
thesykesgrp.com or sykessuccess.com

How do I make sure I receive OnPoint?

If you haven’t received your OnPoint newsletter recently, it is most likely due to spam filters (Especially if you use a free email provider like Yahoo, MSN or even AOL). Please check your “Spam” or Bulk mail folders for the email. Make sure you add us to our buddy list or “white list” if needed.

Here’s how to do that for some of the most popular e-mail providers:

Here's how to add us to your Yahoo whitelist:

1. Open your Yahoo mailbox
2. Click "Mail Options"
3. Click "Filters"
4. Next, click "Add Filter"
5. In the top row, labeled "From Header:" make sure "contains" is selected.
6. Click in the text box next to that drop-down menu, and enter the address in the "From" line of our e-mail message (Please select the e-mail address from the list provided)
7. At the bottom, where it says "Move the message to:" select "Inbox" from the menu.
8. Click the "Add Filter" button again.

If you're using AOL, here's how to receive our mails:

1. Go to "Mail Controls"
2. Select the screen name we're sending your e-mail to
3. Click "Customize Mail Controls For This Screenname."

For AOL version 7.0: In the section for "exclusion and inclusion parameters", include these domains: thesykesgrp.com and sykessuccess.com. For AOL version 8.0: Select "Allow e-mail from all AOL members, e-mail addresses and domains”. Then…

1. Click "Next" until the Save button shows up at the bottom
2. Click "Save."

To receive our emails with Hotmail, please follow these steps if you're having trouble:

1. Click the "Options" tab
2. Under "Mail Handling" select "Safe List"
3. In the space provided, enter the address in the "From" line of this e-mail
4. Click "Add"
5. When you see the address you entered in the Safe List box, click "OK.

Thank you,

Ed Sykes and Joy Fisher-Sykes