The Sykes Group's OnPoint

NFL Legend Bruce Smith Talks About Health

We are honored to be involved of the third annual American Cancer Society's African American Men's Health Forum at the Marriott Waterside Hotel in Norfolk, VA on April 19th. As a volunteer for the American Cancer Society, I implore everyone to be proactive in taking care of their health. As Co-Chairman of this important event, I am especially happy that NFL Legend Bruce Smith has become a spokesperson for this event. See the following commercial with Bruce:

For additional information, go to www.cancerhealthforums.org. Get the information to make a difference for your love ones and for yourself.

American+Cancer+Society Bruce+Smith African+American+Men's+Health+Forum Norfolk+VA

Success Lessons I Learned on the Way to NCAA Championship Game!

If you are a basketball fan like I am, then you have given up all your worldly goods other then your television set, and have been watching the NCAA Men's and Women's Basketball Tournaments, otherwise known as "March Madness." The best college basketball teams in the United States compete to play in the men's and women's NCCA Championship Game. The winner of that men's NCAA Championship Game played tonight and the women's NCCA Championship Games are declared the 2008 NCAA Men's and Women's Basketball Champions, respectively, and receives all the glory with this very special win.

As I watch NCAA basketball tournaments, I realized that the teams exhibited many success techniques that can easily be applied to your business, your career, and your life. The following are many of the success techniques you can use by watching the NCAA Championship Games tonight and tomorrow:

• Develop a Powerful Mission Statement for Success

• Visualize Your Goals for Success

• Create Passion for Success

• Practice, Practice, Practice for Success

• Organize Yourself for Success

• Learn from Every Setback

• Develop a Strong Sense of Team

To learn how to apply these success keys to your business, your career, and your life, go to Success.

You know where I will be tonight and tomorrow. I will be watching the NCAA Championship Games at 9 p.m. EST. May the best teams win!

NCAA+Championship+Game success men's+basketball goal+setting teamwork

March Madness is Here!

March Madness is here! I am not talking about the NCAA Men's College Basketball Tournament. I am talking about the free bonuses offered with our new success e-book, "Jumpstart Your Greatness!"

Find out more about this success system and bonuses at Success.

March+Madness success successful+people Jumpstart+Your+Greatness

Happy New Year and Let's Start Goal Setting!

Just a quick note to wish each of you a Happy New Year. We sincerely hope that 2007 was the best year of your life, and that 2008 is even better!

There have been a lot of changes at The Sykes Group in the past year, and we have many more great additions planned for the coming year.

In the next week we'll announce the beginning of "Jump Out the Gate in 2008" program, so stay tune!

P.S.-The following are some six quick tips to goal-setting:

1. Put Your Goals in Writing - Your goals aren't real unless you put in down on paper.

2. Make Your Goals Attainable - Realistic goals are attainable goals.

3. Qualify Your Goals - What exactly do you want to achieve?

4. Have a Time Frame - Forces you to keep track of your goals and allows you make corrections.

5. Develop a Strategic Action Plan - What exactly are you going to do to achieve your goals?

6. Make Achieving Your Goals Personal - Create meaning and passion for your goals.

For additional goal setting and success resources, go to Goal Setting.

goal+setting goal goals

Extraordinary Work Team Recognition Day: Take Time to Appreciate to Motivate Your Employees!

Today is Extraordinary Work Team Recognition Day! First, let me say, you should as a motivator always "invest" in the time to appreciate and motivate your team. I use the word "invest" because it is an investment in the overall performance and success of your team. By taking the time to show appreciation for a job well done, you motivate your team to go to the next level of success. Sam Walton said the following:

"Outstanding leaders go out of the way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish."

I challenge you to always find the time to appreciate to motivate your employees in a timely and meaningful manner. The following link will provide you with vast motivation resources to help you start today:

Employee Motivation and Appreciation Resources

employee+motivation employee+recognition employee+appreciation team+building teambuilding

It's My Birthday and Thanksgiving All in One!

I hope all is well and we wish you a very Happy Thanksgiving today.

Even if it's not a holiday in your part of the world... it's always nice to be thankful for the people, opportunities, and things we have in our lives. Take a moment today to call, e-mail, or text message the special people in your life and let them know how you appreciate them.

Thank you for your continued interest and support in The Sykes Group. We hope our postings have made a difference in your lives and will continue to make a difference in the future.

Also it is my birthday today. It's a big one (I'll let you guess which one). As a friend wrote in her card, "Nice that the entire nation has declared it a holiday."

Have a Great and safe Happy Thanksgiving today!

Giving+Thanks Happy+Thanksgiving Thanksgiving+Day Happy+Birthday

Create a Great Funeral Day!

Today is "Create a Great Funeral Day!"

Why would I be talking about this day? Well, about five years ago I had the pleasure of helping a client through a challenging situation. This client was a major university who was just starting a Funeral Services Management program and degree. The instructor, who was teaching the business side of funeral services, had other priorities come up and had to leave. The client asked me if I would step in and teach this course for the seminar. To say the least, I was quite surprised. The only information I knew about the funeral business was the men in the black suits, the open caskets, and the limousines.

After great consideration, I accepted the challenge and took the course book and researched everything there was about funeral service management. My classes were alive (Ha! Ha! That's the joke) with interaction and involved the students as they were looking to jump into the business. I had guest speakers who were in the business come in to speak to the students. I also took the students on field trips to funeral homes to learn what goes on behind the scenes to make a successful funeral.

I enjoyed teaching this course as I could see that the students were absorbing the information. I went on to teach the course for a total of three seminars until they actually found a Funeral Director/Instructor to teach the course. Out of the five Funeral Services Management courses taught during this period, my courses were consistently rated the highest.

What did I learn from this experience? I learned the following:

• When you do quality work for your client, they will have confidence in you for other areas.

• Opportunities in one area with prepare you for other opportunities in other areas.

• You can perform a good quality funeral for only three to five thousand dollars. Anything more than that is just extras/add-ons.

• Funeral directors perform their jobs to the best of their abilities to give great customer service.

What an experience! I am so glad I accepted the opportunity to teach at that time. The client and university regarded me in a whole new level of respect and hired me for additional projects. I can see how this past experience helped me today to give even greater service to my clients.

Create a Great Funeral Day!

Create+a+Great+Funeral+Day management success opportunity

The Secret to Living Your Dreams: Five Success Techniques to Achieving More Success in Your Life!

How many times in our lives have we said the following?

If I had more time, I would have acted on my dream...
If I didn't need this job, I would have pursued my dream of...
If only I had (you fill in the blank) ten years ago, I would have achieved my dream of...

I am sure you can add a dozen more "If I" dream statements. There are people going through life everyday working at jobs they hate, in situations they tolerate, and living a life that they disown because they settled for an "If I" mindset.

What is the secret between the person who is achieving his/her dream life and the person who is just wishing for a dream life? The following are five techniques for living your dream and achieving more in life:

1. Understand Your Options and Live Your Dreams
   We have options in our life. Do we follow the road everyone else is taking or do we travel the road less traveled to achieve our dreams? We have the option to look at life's challenges as a way to find creative solutions or to look at challenges as a negative barrier to achieving one's dreams. Take the positive option to develop yourself and achieve your dreams.

2. Fight Your Fears and Live Your Dreams
   Most fears we constantly think about and which sometimes paralyze us never happen. Yet we will spend 75-90% of our thoughts on our fears. F-E-A-R is nothing more than False Evidence Appearing Real. Get the facts and act accordingly. Let's "flip our mental script" and concentrate on the upside of any situation so that we can concentrate on achieving our dreams. Fight though your fears and build your courage to live your dreams.

3. Concentrate on Your Goals and Live Your Dreams
   If you are not living your dream, you are living someone else's dream. How do you make your dreams come true? Create and concentrate on your goals to achieving your dreams. Start with your main goal and then break this goal down into smaller pieces so that you can digest and act on these goals. Most importantly, write down your goals and keep them in a place where you can see and read them any time of the day. This is important because there will be times you will feel you are not achieving your goals and will need a "dream booster shot" to keep you motivated toward achieving your goals.

4. Eliminate Barriers to Living Your Dreams
   You need to eliminate barriers to living your dreams. This could be eliminating expenses, gaining knowledge, or gaining the technology for living your dreams. One of the biggest barriers to eliminate could be very close to you. This barrier to living your dreams could be your family, your friends, and your co-workers who create reasons why you shouldn't live your dreams. They may not even realize they are a barrier to your dreams by their words or actions.
   
   Some people are living in their own misery and want you to give up your dreams and join them in their misery. Remember, some people may not have high expectations for themselves, much less for you. So when you express your lofty dreams, they will look and speak to you expressing their low expectations for you. Break away from them and their misery so that you can live your dreams. Bond with people of like mind so that you can form a synergy and have a positive group of people who are helping each other and moving toward their goals and living their dreams.

5. Act on Your Dreams!
   Your dream will be just that...a dream unless you act on it. An amazing thing happens when you keep acting on your dreams. You will keep growing stronger and will become better prepared to achieve even more in life.

Take the time to apply these five techniques for living your dreams and you, too, will achieve more in life.

dreams dream the+secret self-help

Blog Action Day! You Can Make a Difference

Today is Blog Action Day! Blog Action Day is a day where individual bloggers can make a difference for the environment.

On Saturday, I took all the old computers and components date back to the 486 processor (us older folks know what I am talking about) and went to the local computer recycling location at our National Public Radio station (WHRO) in Norfolk, VA.

It was extremely fast and easy. The person in charge requested that I stay in my car and his helpers would take all the equipment. Before I could turn around, his helpers swooped upon my car and took away the components in less than a minute. I was happy, Joy is happy, and we both feel good that we made a difference for the environment.

So make more room in your office, house, or apartment and recycle those old computers. You will be surprised how often there are programs available for you to recycle.

Blog+Action+Day environment recycling

October 1-5 is Customer Service Week.

Happy Customer Service Week!

October 1-5 is Customer Service Week. In an environment that so few organizations do it well, I would like to recognize an organization that understands what great customer service is, and more importantly, applies it each and every time. The name of that organization is the supermarket chain, Harris Teeter.

The following are twelve reasons why I enjoy my customer experiences when shopping at Harris Teeter and don't mind paying a little extra for the food I buy:

1. Harris Teeter provides consistently great service no matter what store you shop.

2. Harris Teeter employees have smiles on their faces each and every time.

3. Harris Teeter employees give eye contact when interacting with customers.

4. Every Harris Teeter cashier will ask you "did you find everything you needed" and wait for the answer and provide a solution if you didn't before proceeding to ring you up.

5. Every Harris Teeter employee shows a "we're here to serve you" attitude.

6. Every Harris Teeter employee shows a "we will be more than glad to find it for you" attitude.

7. Every Harris Teeter store has a clean and inviting environment.

8. Every Harris Teeter makes checkout easy and fast even during rush hour.

9. Harris Teeter is focused on hiring service oriented employees.

10. All Harris Teeter employees are trained to understand and show great customer service.

11. Harris Teeter employees explain each time at end of check out how much you saved by shopping at Harris Teeter.

12. Harris Teeter employees always say "thank you for shopping at Harris Teeter."

Harris Teeter understands that the customer is willing to go out their way and pay more if the customer is given great customer service and feels appreciated. Whenever I go to Harris Teeter, it is a "shopping event." Thus, for Harris Teeter, it increases their bottom line. Hooray for Harris Teeter! They understand the right way to run a business.

customer+service customer+service+week customer+relations

The Secret to Living Your Dreams and Achieving Your Goals!

The secret to living your dreams? Do what you fear most. Watch this very inspirational video, focus on your goals, and achieve your dreams!

living+your+dreams the+secret goal+setting self+improvement self+help

Develop an Attitude of Gratitude! Show Your Gratitude on World Gratitude Day!

Take the time today to develop an attitude of gratitude. Take the time to do it not because you want to keep score, because it is the right time to do. Take the time to show your appreciation to someone in your life: your family, your friends, your co-workers. You will never know what a difference it could make in someone's life when you take the time to say "thank you," "job well done," or "I appreciate you and everything you do."

Don't want till tomorrow or next year, do it today and make a difference in someone's life.

World+Gratitude+Day Appreciation Gratitude Attitude+of+Gratitude Appreciate

So Much Reading, So Little Time, What is One to Do? RapidReader Increases Reading Speed in Minutes!

"Help! I need to increase my reading speed now!"

If you're like me, you have information coming at you 24/7 from a variety of sources: e-mails, books, special reports, magazines, training manuals, vendor information, etc. and it keeps growing. We are under pressure to quickly assimilate this information so that we can make business, career, and life decisions better and faster than ever before.

I have tried various speed reading programs with very little success. I have learned the systems, scanned the pages, used the "index finger" to keep myself on track and not increased my reading speed at all. The problem with these programs is that they force us to learn a reading system that is not natural to us, thereby causing us to fail.

Then it happened that I was exposed to the solution. A vendor, who wanted me to quickly read his product information, explained in his follow-up e-mail that he understands that I am busy and offered a win-win solution---the RapidReader program. The very first time I used RapidReader I fell in love. I found that I was able to instantly increase my reading speed and read the vendor's manual in a matter of minutes.

RapidReader is based on a ten-year research project by John Hopkins University which studied barriers to faster reading. The results revealed that for over 5,000 years we humans set ourselves up for failure by requiring our eyes to move to where written words are instead of letting the words that we read come to us. Not only do we work too hard to read when we must move our eyes to read a page, but we also increase our risk of being distracted during the reading process, both resulting in slower reading speed. RapidReader eliminates the two main barriers to reading speed: eye movement and sounding out words.

RapidReader's "Speed Reading on Demand" is software that easily integrates into applications you use the most, including Microsoft Word, Adobe Acrobat Reader, Outlook, and Web Browsers. RapidReader can be installed on your personal computer, laptop, Palm, or mobile phone. Once installed, you simply select a document to read, select the desired reading speed from 100 to 950 wpm, sit back, and your document is converted into a moving panorama of flashing words, much like looking at a movie. The John Hopkins study found that subjects who read text flashed like a movie in one location on a screen read at incredible speeds of up to 1200 wpm. A similar study at the University of Southern California revealed that 86% of subjects significantly increased their reading comprehension over reading on paper when using RapidReader at 300 wpm.

RapidReader takes reading into the 21st century to help us meet today's demands to process information at a breakneck pace. I highly recommend RapidReader for business owners, executives, managers, students, teachers, and anyone else who must process huge amounts of information to succeed. See for yourself by trying a free trial copy of RapidReader at Free RapidReader Trial.

timemanagement time+management time+management+techniques Speed+Reading reading+speed speedreading

National Get Out the Doghouse Day!

July 16th is National Get Out the Doghouse Day! Refer to my previous National Get the Doghouse Day posting to let those dogs out of the doghouse and enjoy life.

national get out the doghouse day

Ed Sykes Motivating African American Men to Take Control of Their Health on National Public Radio

As mentioned before, I am volunteering as spokesperson for the American Cancer Society's African American Men's Health Forum coming to Norfolk, VA on June 16, 2007. I recently had the pleasure of being interviewed about the forum on National Public Radio's HearSay program. The following is the audio segment from the show.

Please click on the banner below to register for the forum or go to the American Cancer Society's web site to find out how you can take control of your health!

American+Cancer+Society National+Public+Radio African+American+Men+Health+Forum Ed+Sykes Motivational+Speaker

Motivate Your Employees to be Healthy and Fit!

Motivate your employees to be healthy and fit everyday! Today is National Employee Health and Fitness Day. When you motivate your employees to be healthy and fit, your organization will benefit in the following ways:

• Increased energy and productivity

• Increased self-esteem and self-worth resulting in better personal, sexual, and work relationships

• Decreased heart problems (look at the passing of Yolanda King at age 51 from heart failure)

• Lower health insurance costs

• Better customer relationships

• Increased bottom line

Need I say more?

We are working with the Hampton Roads American Cancer Society to bring awareness to the ever increasing challenge of cancer, high blood pressure, and diabetes. Overall it is a big concern and especially in the African American community where the cancer, high blood pressure, and diabetes rates are substantially higher than other ethnic groups. Please click on the following link for additional information on the free African American Men's Health Forum coming to Norfolk, VA and information on other programs to keep everyone healthy:

Get motivated, go give someone you care about "the boot," and encourage them to see their doctor, eat healthy, go to the gym, ride their bike, or simply take a walk around the block or building. You will be amazing how simple it is to get started and the benefits are enormous.

National+Employee+Health+and+Fitness+Day running healthy activities fitness Hampton Roads American Cancer Society

Get Motivated to Live Your Passions!

Today is Dance like a Chicken Day! How many times have you wanted to "cut loose" and just dance like a chicken without a care in the world? Most of the time in life we are told what not to do and that only staying between the lines is right, and you can do that if you wish. But, I say to dance like a chicken. Every time I dance, my daughter covers her eyes, puts her hand up, and pleads with me to stop dancing like a tormented chicken. But, it doesn't actually need to be a "dance." You can do anything you have passion about just because it feels good.

Passion Motivation Motivated Self+Improvement Self+Help Dance+Like+a+Chicken+Day

Employee Motivation, Don Imus, and: Team Building: Five Secrets to Creating Successful, Motivated Teams

Don Imus, a shock jock (someone who shocks their listening audience by saying outrageous statements), was fired from his jobs on WCBS radio and MSNBC television for crossing the line of decency and making racist and sexist remarks regarding the Rutgers University women's basketball team. From a team building and employee motivational point of view, there are tidbits of motivational wisdom to be learned from this situation.

First, let me ask you, how many "Don Imuses" do you have in your organization, your team, or your department? You know what I mean, the employees, whether they are women or male employees, who continuously cross the line when it comes to behavior; perhaps being overbearing or the bully at work. They make insensitive comments without respect for other people's feelings, and then say the following when you discuss their conduct:

Yet, they proceed to exhibit this inappropriate behavior. Because of this "Don Imus" behavior, productivity decreases, employees are less motivated, transfers and personnel issues increase, and soon you stop accomplishing your goals. Bottom line is that these kinds of people can tear apart your organization and team with their words or behavior.

The following are five secrets to handling the "Don Imuses" on your team so that you keep employee motivation high, build a strong, self-directed team, and achieve a higher level of organizational success:

1. Live Your Mission - When you continuously communicate and act upon the organization's mission, values, and goals, your employees will be motivated to live the mission and maintain a high standard of behavior and productivity. This communication must start at the top and be communicated and acted upon at every level at every opportunity.
   
   One of your organization's top values should be--respect. When you allow an employee to disrespect other team members through words or actions, you are not living your organization's mission, which will lead to organizational and team turmoil, productivity issues, and possible harassment issues.
   
   We know when working with top organizations, the more organizational values are communicated and reinforced, the more success the organization will achieve. This creates a motivated work environment and rewards employees based on the mission.

2. Be Consistent - Whenever you observe this bad behavior, you must address it each and every time. Many times I will hear managers say, "Well, they just said it once" or "It will go away eventually." Well, it doesn't go away. By not addressing this inappropriate conduct each and every time, you enable or empower the individual expressing this behavior. Your "Don Imus" person is thinking, "Well, no one said anything, so it must be acceptable," or "If I can get away with this, then let me overstep the boundaries even further." All the while the other employees, who are conducting themselves in a positive manner, are less motivated to produce. They will retreat to a safe environment where they won't need to communicate with this person and communication fundamental to a successful work environment ceases.
   
   Be consistent each and every time! Have the courage to conduct a private coaching session with the "Don Imus" personality and explain what is acceptable communication and behavior each and every time. Explain in detail what the reward for good employee behavior is and the penalty for continued bad employee behavior.

3. Remember That Words Hurt - "Sticks and Stones will break my bones but words will never hurt me" is the phrase many of us heard growing up. Well, words do hurt. The best advertising copywriters, political experts, speech writers, and screen writers are paid millions of dollars to create emotions with words so that we are persuaded to act in certain and various ways.
   
   Realize that once we say something that is hurtful or can alienate our fellow employees, we can never take it back. Or, as the old expression goes, "It's hard to get the horses back in the barn once the door is opened."
   
   

   We should all be careful with the words we use. You might ask yourself the following:

   Is my language positive or motivating toward my fellow employees?
   Am I showing respect toward my team members with the words I use?
   Do the jokes I use uplift or motivate or tear down and de-motivate my team members?
   
   
   Note: Always use honest communication that respects the recipient of your message. When you are "frank" (Let me be frank with you...), this means you are giving an opinion at the expense of the person receiving your "frankness." Let's leave "frank" out of our conversation and be more honest and respectful.

4. Motivate Towards Good Behavior - Always encourage positive, motivating behavior and recognize good behavior whenever you can. Recognize the person(s) exhibiting positive behavior in team meetings, a memo, or letter from the vice president, etc.
   
   Most of all, your employees will emulate the behavior you show. Always be on your best motivating, respectful, and positive behavior. When it comes to behavior as a manager, you receive what you send out.

5. Be Prepared to Take Corrective Action - If you have a meeting and/or coaching with the employees that are exhibiting the "Don Imus" behavior and they choose to continue with their inappropriate behavior, it's time to take action. Make sure that you, as the supervisor or manager, document, document, and document all discussions relating to this unacceptable behavior. Confer with human resources to receive expert advice on the next steps in the corrective action procedure. Remember, you are never alone when dealing with this kind of employee. Then start implementing the corrective action and follow-up to ensure there is a positive change in behavior. Be timely in your follow-ups so that there is no lapse in time between the next situation of unacceptable behavior and the next level of corrective action. Also, immediately motivate and reinforce positive behavior changes.
   
   Remember, if you show you are quick to take action for unacceptable behavior, this sends a message to your team members that you respect them as employees, individuals, and team members; and they will be far more motivated because of your actions.

Apply the above five employee motivational secrets and eliminate the "Don Imus" personalities from your team, and you will create a motivated workplace that achieves team and organizational goals.

motivation motivate employees motivate team employee motivation team building Don Imus

We are Hokies, We Are Virginia Tech!

Governor Tim Kaine of Virginia has declared that we observe a moment of silent and a statewide day of mourning for the fallen students of Virginia Tech University. As I understand it, many other states are joining Virginia in the moment of silent. Even though I am a Blackbird (Long Island University), since this tragic happened, I am a Hokie.

We went to the gym early this morning and many people were wearing the Hokie colors. Afterward, we went to the supermarket and the grocery bagger was wearing a Hokie t-shirt that read "Hokie Hope."

Hope is the common theme of today and every day going forward. We hope and pray that the families, friends, and community will find the strength to overcome the tragic loss of loved ones. We hope that our freedom to live life will not be eliminated the act of one troubled soul. We hope the heroic stories are not forgotten. We hope that we will learn from this tragic situation so that we become a better, stronger society by taking the time to help all those who are weak and in need of help.

The following was written and read by Poet Emeritus and Distinguished Professor of English Nikki Giovanni at the convocation held the day following the tragedy at Virginia Tech:

We Are Virginia Tech

We are Virginia Tech
We are sad today
And we will be sad for quite a while
We are not moving on
We are embracing our mourning
We are Virginia Tech
We are strong enough to stand tall fearlessly
We are brave enough to bend to cry ...
And sad enough to know we must laugh again
We are Virginia Tech
We do not understand this tragedy
We know we did nothing to deserve it
But neither does a child in Africa dying of aids
Neither do the invisible children walking the night away to avoid being captured by a rogue army
Neither does the baby elephant watching his community being devastated for ivory
Neither does the Mexican child looking for fresh water
Neither does the Appalachian infant killed in the middle of night in his crib in the home its father built with his own hands being run over by a boulder because the land was destablized
No one deserves a tragedy
We are Virginia Tech
The Hokie nation embraces our own and reaches out with open heart and hands to those who offer their hearts and minds
We are strong and brave and innocent and unafraid
We are better than we think
and not quite what we want to be
We are alive to the imagination and the possibility
We will continue to invent the future
Through our blood and tears
Through all this sadness
We are the Hokies
We will prevail
We will prevail
We will prevail
We are Virginia Tech

We are Hokies, We are Virginia Tech!

Virginia+Tech+Day+of+Mourning Governor+Tim+Kaine Virginia+Tech Nikki+Giovanni overcoming+adversity

How is Your Friday the 13th?

How is your Friday the 13th? Is it like the movie with the character Jason? Is it one of your best days ever? Is it somewhere in between?

The fear of Friday the 13th is called Paraskevidekatriaphobia. I now have a fear of pronouncing that word. There may be as many as 21 millions Americans inflicted with Paraskevidekatriaphobia.

Simply amazing how so many people allow a day of month to determine whether they have a bad day or great day. So I challenge you to blast through your fear of Friday the 13th and always make it a great day.

Create a Great Friday the 13th!

Positive+Attitude Friday+the+13th

First, 82 Degrees, then Bill O'Reilly, and Now Snow in April in Virginia Beach, VA

In Virginia Beach this week, it was 82 degrees and I was talking about turning on the air conditioning. Later in the week, Bill O'Reilly was taking advantage of a very unfortunate situation in Virginia Beach to further his agenda. Today, it's 32 degrees and snowing. Who would have thought all this would happen all in one week?

Snow Virginia+Beach Bill+O'Reilly

Happy St. Patrick's Day! - Eight Secrets to Creating Your Luck Everyday

Happy St. Patrick's Day!

St. Patrick's Day is associated with having luck as in "the luck of the Irish." Well, you don't have to wait until St. Patrick's day to create your own luck. Everyday has a pot of gold waiting for you. The following are eight secrets to creating your own luck and receiving your pot of gold everyday:

• Expect the best and prepare for the worst

• Develop a pleasing personality

• Seek knowledge and understanding

• Take action and make things happen

• Develop your goals and move toward them and others will help you

• Appreciate every blessing and challenge

• Create balance in your life

• Look at every setback as a learning experience

Apply these secrets in your life and you too will achieve success and everyday find your pot of gold!

Success St.+Patrick's+Day luck Positive+Attitude luck+of+the+Irish Goal+setting

Presentation Skills: Seven Presentation Secrets Learned from the Academy Awards

Academy Awards come and go, but one thing is a constant: bad acceptance speeches. You may never win an Academy Award, but you may be asked to give an acceptance speech for an accomplishment in your business, your career, your community, or your organization. Sometimes your acceptance speech will be for what you accomplished, or for what your team has accomplished.

Will you be ready when it is your time to give an acceptance speech?

The following are seven presentation secrets to giving an outstanding acceptance speech in any situation:

1. Prepare For the Moment- You may have heard the Oscar winners say, "I really didn't think I would win," or "I really didn't think I would be standing here tonight," and then give an acceptance speech like they didn't think they would win. Well, my question is, "Why did you think you were invited to this gala event?"
   
   Most likely, you will know ahead of time that you will be possibly winning an award, so take the time to prepare your presentation. Practice your speech using a tape recorder or, better yet, a video camcorder. Also, if you can, give a dress rehearsal of your speech in front of friends, family, or colleagues.

2. Agree Who Will Give the Speech- Time and time during the Academy Awards Ceremony, the first person to the microphone will speak for the full thirty second time limit and not allow the other winners in the group (many seen clutching their own acceptance speech notes) the opportunity to give their acceptance speeches. Where this moment should be one of the happiest moments in their lives, you can see the disappointment on the faces of the winners who didn't have the opportunity to speak.
   
   When you are working as a team on a project and are receiving an award, agree in advance who the acceptance speaker will be. This might be the team leader, the manager, vice president, etc., but work this out before giving the speech.
   
   If you decide on one person to give the speech, then you need to decide on who will be recognized during the time this person gives the presentation. Also, when speaking for the group, make sure the "I's" are changed to "We's." For example, when speaking for the group say, "We would like to acknowledge the following people..." instead of saying, "I would like to acknowledge the following people..." Remember, the designated speaker is representing the group.
   
   If decision is to have several team members speak, achieve consensus on how much time each person will have to speak so that each person has an equal opportunity to express appreciation.

3. Use Notes to Enhance Your Presentation- At the Academy Awards Ceremony, one person read his entire speech from his notes, not once looking at the audience. What he had to say was very heartfelt and sincere; however, his sincerity didn't translate to the audience because his notes were in the way.

   When giving an acceptance speech, use notes as a tool to enhance your presentation and not as a crutch. Only use notes for remembering the opening sentence, important names to thanks, or whatever facts you need to mention. Don't have the entire speech on notes.

   The following are some quick tips for working with notes:

   • Practice with your notes so that your speech is natural.
   • Type your notes. In the heat of the moment and sometimes bad lighting, our eyesight can become a little challenged. Type your notes in 16-18 point fonts.
   • Double space your sentences so that you can easily read your notes.
   • Type only on the top half of a full page so that you are less likely to lose your place after looking up at the audience.
   • Look up at the audience after every two or three sentences to maintain rapport with the audience.
   • Number your notes in case they fall and become scrambled so that you can quickly recover.
   • Practice a smooth transition for pulling your notes out of your pocket or portfolio.
   • Don't flip your notes because the flipping noise will cause a distraction for your audience. Practice sliding your notes.

4. Share the Wealth- How many times have we seen at the Academy Awards ceremony where some persons went on about how they personally achieved the reward or, worst yet, forgot to acknowledge the most important person for whom they would not have achieved the award (Remember Hillary Swank not remembering to thank her husband?).

   Take the time to give appreciation to the organization giving you the award and to those who helped you achieve the award. No person is an island. You achieved the goal through the help of someone(s), so acknowledge and appreciate them. To save time, if it is a few people, acknowledge them by name. If it is a large group of people, department, or organization, mention the group by name. For example, you might say, "I would like to acknowledge the people in marketing for their hard work on the Peterson project for making this moment happen. If it were not for their time and effort, we would not have won the XYZ account. Thank you."

   Also, only thank the necessary people during your acceptance speech. Don't thank Guttenberg for inviting the printing press if he has nothing to do with why you accomplished your achievement. Stay focused on only those people who had a direct effect on your achievement.

5. Let Sincerity Flow Through Your Speech- Let your appreciations come from the heart. Briefly convey your own feelings regarding your appreciation of the award and all that it represents. Be honest and don't over exaggerate your feelings while accepting the award.

   Be clear and concise in your showing of appreciation because you will most likely be under time constraints.

6. Value the Award- Many times during the Academy Awards Ceremony, you will hear the winner of an award say, "I really don't deserve this award," or "I really shouldn't be standing here." When you make statements like that, you devalue the award and recognition given to you. Also you question the judgment of the people who chose you to accept the award. Simply acknowledge their judgment and recognition and continue your speech.

7. Stay Within the Time- At the Academy Awards, the Oscar winners have thirty seconds before the band starts playing the "wrap it up" music. In many cases, the winner attempts to speak over the music. Between the band and the Oscar recipient, who do you think wins? Of course, it is the band. As soon as the band starts playing the music, the audience stops listening to the recipient.

   Many times when you are given an award during a meeting, conference, etc., you are also under time restrictions. In most cases, you will have longer than thirty seconds. Take the time to ask the person in charge of the meeting how much time you have for your speech. Also, make it a habit to look at the agenda ahead of time to see how much time you have been allotted. It may be only three minutes, 10 minutes, or 30 minutes, but find out ahead of time. By finding out ahead of time and staying within the time given to you, you show respect to your audience, the people in charge of the meeting, and most of all yourself. Once you go over the time allotted, you can see the audience members start looking at their watches and stop listening to your important speech.

   Note: If you can't find out ahead of time how much time you have to make your speech, assume you have very limited time and keep you comments brief.

Take the time to apply these seven acceptance speech secrets and you will give an outstanding presentation each and every time you receive an award.

presentation presentation+skills speech acceptance+speech public+speaking Academy+Awards Oscar

Happy New Year!

We want to wish you a very happy and prosperous new year...

I hope your plans are big for 2007...

And you are ready to achieve all your dreams and goals for the new year...

Happy New Year,

Ed & Joy

What is the Secret to Having a Great Conversation?

Watch as Joy shares the secret to a great conversation.

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Conversation communication+skills listen listening +skills Joy+Fisher+Sykes

Happy Holidays!

Happy Holidays to All!

Wishing you a healthy, wealthy, happy, and safe holiday season.

Make Winter a Powerful Tool for Success

December 22nd is Winter Solace Day. Winter is a wonderful time of the year to "recharge you emotional, mental, and physical batteries." Winter presents a special stillness or quietness that is not present during the rest of the year. Use this wonderful stillness or quietness to connect with your inner self and enjoy more success in life.

The following are seven ways to recharge your batteries and make everyday Winter Solace Day:

1. Wake up one hour earlier each morning, find a quiet place in your house, and take time to...think. You will be amazed with the answers that come to you.

2. Go for a brisk walk. I find it especially peaceful and mentally rejuvenating taking a walk at 8 or 9 p.m. during the winter.

3. Read a challenging, inspirational, or interesting book you normally wouldn't find time to read during the year.

4. Listen to classical, jazz, or new age music to enhance your thinking, writing, or reading.

5. Take time to enjoy an afternoon bath. Soak up the afternoon winter sunlight as you immerse yourself in a warm bath.

6. Take time to learn yoga. Yoga increases your ability to meditate, your ability to breathe correctly, and increase the flow of oxygen to the brain.

1. Take time to write down your accomplishments, blessing, and challenges you have overcome.

Apply just one of the above suggestions and you will enjoy a wonderful life.

stress+managment success winter+solace+day

Career Advice: Three Secrets to Telling Your Story for Career and Job Success

When was the last time you received a job promotion? You are doing a great job at work but everyone else seems to get the promotion you want. You may even start making excuses as to why you are not getting the career promotions you deserve. Well, I ask you the following question:

The following career advice story will show you how to put your career on the fast track:

Recently, I was facilitating an oceanfront retreat for over two hundred employees of a university. During this session, I had the participants think of something or somebody they appreciate. I then asked for volunteers to share with the group whom or what they appreciate and why this is important to them.

Lonnie volunteered and stood up in front of the group to share his thoughts of appreciation. Lonnie explained that in his job he helps children improve their lives. He mentioned that whatever the lowest pay and title scale was, he was at that level. However, he said that was all right because of the joy he received from helping the children. You could hear and sense the passion in his words as he shared his experiences with the audience.

About a month later, Lonnie was in another workshop I was facilitating, and he asked to speak with me before the start of the session. I could see the excitement in his eyes as he explained what had happened to him since the oceanfront retreat. One week after sharing his story at the retreat, he received a call from the Office of Academic Affairs. Someone of influence, who was impressed with Lonnie's speech and the way he told his story that day, wanted Lonnie to come in for a job interview. Lonnie went to the interview and received the job of Assistant to the Dean of Academic Affairs, with a substantial increase in pay and title. That was a career quantum leap from just a couple of weeks earlier.

So what happened?

Lonnie told his story for career success. Like so many of you, you are toiling away in your careers everyday and making a difference for your organization. But if no one knows about your successes, your passions, and your ideas, you will not achieve job and career success.

The following are three secrets to putting you on the fast track to career and job advancement:

1. It's Not What You Know... - I'm sure you have heard the old saying, "It's not what you know, it's who you know," when talking about getting ahead in life. Well, in this new age of information and self responsibility, I am declaring that this saying is dead. Instead, I always say the following:
   
   

   "It's not what you know. It's not who you know. It's who knows what you know that creates success for you."

   
   There are people doing a great job everyday. There are people everyday that know people of influence. Yet, unless these people of influence know what you know (your skills, your knowledge, your ideas), you won't be put in a position for success. Lonnie, during his two-minute presentation, let people of influence know that he was passionate about helping children at his job and he was willing to do it for little compensation. That's a powerful message. It moved people to help him and make him a part of their team.

2. Prepare Yourself for Powerful Story Telling - When the opportunity comes to tell your story, will you be prepared? Lonnie was prepared and made the most of his opportunity. However, I have seen many opportunities vanish for a person to tell his/her story because of the fear of speaking in front of a group or in a meeting. Whether it's in a job interview, monthly meeting, or at a conference, have the confidence to tell your story. You may never get another opportunity to do so. Have the courage to work on your presentation skills. There are various resources for improving your presentation skills. You can take a class, join Toastmasters, or hire a presentation skills coach.
   
   Also, outline what you will tell in your story. Think of your successes and how you achieved those successes. Thinks of the challenges you faced and how you overcame them. Express the joy you felt while achieving your goals. Relate how your activities helped you develop your skills, your creativity, and your determination. Let your passion show in your story.

3. Create Opportunities to Tell Your Story - When Lonnie volunteered, he created an opportunity to tell his story. How can you create opportunities to tell your story? You can volunteer for job-related assignments and give reports during management briefings. You can be active in workshops or seminars and tell your story among a variety of people that normally might not be exposed to your story. Join various associations and groups and tell your story. This is a great way to network among people who are active in their industries. Contribute your story to your in-house publication, local newspaper, or magazine. Create a blog or website and tell your story. The more you tell your story to a wide variety of people, the greater the opportunity to increase your success.

Apply these powerful career advice secrets and put your career advancement on the fast track. Tell your story and others will sit up and take notice.

career+advice promotion+skills career+development career presentation+skills

Happy Thanksgiving to All!

Happy Thanksgiving to all who celebrate Thanksgiving!

It's a time to step back, appreciate, and give thanks for all the wonderful moments in your life. One great way to do this is start a gratitude journal. Write down 5 things you are grateful every day. This will keep you balanced and focused on what is really important in your life during the most difficult times of your life.

Happy Thanksgiving!

Sharing a Great Holiday Stress Management Message for Work Life Balance

Next time we feel stressed (whether holiday stress or other stress) and need to complain about life, think of the following message:

A group of alumni, highly established in their careers, got together to visit their old university professor. The conversation soon turned into complaints about stress in work and life.

Offering his guests coffee, the professor went to the kitchen and returned with a large pot of coffee and an assortment of cups - porcelain, plastic, glass, crystal, some plain-looking, some expensive, and some exquisite - telling them to help themselves to the coffee.

After all the students had a cup of coffee in hand, the professor said: "If you noticed, all the nice looking expensive cups were taken up, leaving behind the plain and cheap ones. While it is but normal for you to want only the best for yourselves, that is the source of your problems and stress."

"Be assured that the cup itself adds no quality to the coffee. In most cases, it's just more expensive and in some cases even hides what we drink. What all of you really wanted was coffee, not the cup, but you consciously went for the best cups, and then began eyeing each other's cups."

"Now consider this: Life is the coffee, and the jobs, houses, cars, things, money and position in society are the cups. They are just tools to hold and contain life, and the type of cup we have does not define nor change the quality of life we live. Sometimes, by concentrating only on the cup, we fail to enjoy the coffee God has provided us."

God brews the coffee, not the cups . . . enjoy your coffee.

"Being happy :) doesn't mean everything's perfect, It means you've decided to see beyond the imperfections"

Live in peace and peace will live in you.

Think of this story during challlenging times at work or as you travel during the holidays.

Holiday+Stress Life+balance work+life+balance Self+Help Self+Improvement Stress+Management

Increase Workplace Productivity: November 7-13 is World Kindness Week

November 7-13 is "World Kindness Week." We can all use a little more kindness in workplaces all across the world.

Acts of workplace kindness can increase workplace productivity and morale, decrease organizational conflict, and create a vibrant, growing work environment. The following are twelve acts of workplace kindness that you can apply today:

• East lunch with a new co-worker

• Say "hello" in the morning

• Bring someone coffee

• Write a note of appreciation

• Celebrate birthdays and other special events

• Give a compliment

• Help someone when they least expect it

• Cheer up a co-worker having a tough day

• Smile

• Forgive mistakes

• Respect others

• Offer to share a ride

So act today! As you can see most of the acts doesn't require money. It will produce big dividends for you and others.

Tell us about your acts of workplace kindness.

acts+of+kindness team+building teambuilding employee+morale employee+motivation appreciate+employees

May I Have Your Attention, Please? Five Ways to Retain Focus and Stay in the Moment

Today many of us frequently feel stuck in overdrive - days crammed with too much to do mixed with an unhealthy dose of frequent distractions, all vying for our attention at the same time. This can cause our minds to be constantly racing which, in turn, can make focusing our attention seem like an impossible task. Is it any wonder we find it difficult to pay attention for more than ten seconds at a time without a sense of dread that we might miss something?

When our attention is spread too thin, we run the risk of putting our relationships in peril. Once others believe you have willingly disregarded their presence, whether intentional or not, your inattentiveness can foster ill-feelings including anger, annoyance or resentment. Whether you find it difficult to remain attentive with customers, peers, family or yourself, the ability to remain connected without daydreaming is possible. So how do you stay present and in the moment? The following are five ways to help keep your head in the game and strengthen your attentiveness skills:

• Practice doing one thing at a time
  Whenever possible, do one thing at a time. Whether it's your children describing their day or your partner boosting about a big accomplishment, stop what you are doing and focus solely, giving this person your undivided attention.

• Make contact
  As you focus solely on the conversation, make eye contact. You'll find it's difficult to maintain eye contact and multitask at the same time. Listen with your entire being (mind, body, spirit) and show others you are present and completely focused on the conversation - smile, nod, raise your eyebrows, shrug your shoulders, light up your eyes.

• Slow down
  Many of us are conditioned to be in a rushed state of mind because we live in a society that demands achievement be attained quickly. This is precisely the reason many of us find it so difficult to concentrate on one thing at a time. In the rush of "doing," the special moments pass us by. Make a commitment to slow down and focus on the here and now.

• Commit yourself
  There are conversations we anticipate will progress quickly, and others we know will be time-consuming. When engaged in conversation, commit yourself to the time necessary to complete the dialogue. If you find the time allotted is insufficient to conclude the talk, arrange for a mutually beneficial time to complete the discussion.

• See every interaction as an opportunity to connect
  Every contact you have with someone presents an opportunity to connect with that person, to learn a bit more about them. It's important to remember you can choose to relate with others positively or negatively. Whenever you come upon someone, always ask yourself this question - "What will I miss if I choose to tune out?" Listen to your response, and let this guide your actions and your choice.

The ability to remain in the moment is a matter of personal choice. Make a commitment and follow these simple steps and you'll expand your interpersonal skills to new heights of success.

focus communication communication+skills interpersonal+skills listen listening+skills

October 3-9 is "Get Organized Week." Take time to organize yourself to achieve more success in your business, your career, your life!

Take time learn how to be more productive, less stressed by listening to my recent interview with organizing expert Brian Hill, His clients in the leaders in business, government, newscasters, and actors and actresses.

He was recently on the Martha Stewart sharing his unique secrets with Martha discussing how to be more productive in life.

Please click on the following link to listen to our interview: Organize

It's Take a Long Walk Day!

Take time to take a long walk today. This walk can be leisurely or brisk.

The benefits are countless. For me it's an opportunity to "check myself" mentally, physically, and recharge my batteries. It's amazing how many good ideas come to me while walking.

Take thirty minutes to escape the rat race and take a long walk!

Today is "Write Your Own Headline Day!"

Today is "Write Your Own Headline Day!" Be your own newspaper, letter, radio or television news. Instead of reading other people's headlines, live your own headlines. The great thing about creating your own headline is that you don't need to wait until 6 or 11 p.m. to "get the full story" because you are the story. The following are some headlines to give you a few ideas:

Manager (your name) Motivates Team to New Level of Success!

(Your name) Wows Customer with Outstanding Customer Service Techniques!

Business Leader (your name) Creates a Fun Environment While Exceeding Goals!

(Your name) Creates a Lasting Moment With Daughter/Son!

(Your name) Helps Stranded Motorist on Highway to Safety! (This happened to me yesterday)

High School Freshman (your name) Makes the Right Decision!

We are creating exciting headlines everyday by creating positive moments. Go out and write your own headlines!

Ernesto Puts Rain, Rain Everywhere...But I Don't Care!

Ernesto has hit us! This is what I saw when I looked out the front door in an attempt to go to the office.

That is O.K. It's Friday of a holiday weekend and a good time to do some writing, reading, and heat up a tasty bowl of soup. But especially, if the electricity stays on, watch a good movie with popcorn with Joy and our daughter. If Joy has her way, it would be any Dentzel Washington movie.

By tomorrow I may be able to inflate the raft and float into the office.

Everyone be safe and enjoy the holiday weekend!

Today is Tell a Joke Day!

Take time to put a smile on someone's face and tell a joke to lighten up a heavy moment at work. The following is a joke my daughter shared with me (she was definitely giving me a hint) this morning:

You know you're getting old when you stoop to tie your shoes and wonder what else you can do while you're down there.

-George Burns

Since she shared the joke with me, I have been able to achieve more when I bend over to tie my shoes.

Share your good and bad jokes (as long as they are clean) with us.

Today is Sit Back and Relax Day!

It's August, it's hot, and it's summer. It must be Sit Back and Relax Day!

Take the time to sit back and relax and take a "productivity break" from work and life. Take a few minutes to manage your stress, recharge your batteries, and stir your creative juices.

Take the time to read how to sit back and relax in our stress management session of this blog.

It's Always Live Better Than Yesterday Day!

Today is Always Live Better Than Yesterday day! Here are ten tips to living your life better than yesterday:

1. Set goals and create passion

2. Look at any challenge as a learning opportunity

3. Constantly ask yourself, "How can I do it better?"

4. Embrace education and stay ahead of the curve

5. Give back to your community, friends, and family

1. Create wealth for yourself and others

7. Create balance in your life

8. Learn to forgive and move on

9. Make your health a priority

10. Always take time to appreciate someone

Take time to follow these success tips and you will always live better than yesterday!

Career Advice: Five Career Advice Secrets for Being the Perfect Employee Everyone Wants on Their Team - Part 2

The following are five career advice secrets for being the perfect, motivated employee that everyone wants on their team, putting your career on the fast track, and creating great relationship with management:

1. Be Enthusiastic
   Be known as an employee who has a great attitude and is enthusiastic about his/her job and work. Enthusiasm is contagious and spreads quickly in the workplace. Just the opposite, constantly whining and complaining deplete valuable resources of energy in the workplace. Think of people you know at work and ask the following questions:
   
   
   • Who energizes me at work? Who has a can do attitude?
   • Who drains the energy out of the day? Whom do I hate to see come through the door in the morning?
   • How do my co-workers and managers see me?
   
   
   Positive and negative employees, when presented with the same situation, have two different ways of handling the situation. The positive employee looks for the positive solutions. The positive employee is a proactive person who looks at change and challenges as opportunities to grow and develop new skills. The negative person looks at the same situations as being taken advantage of and has the "why is this happening to me" attitude. The negative employee tends to gossip and participate in unhealthy competition. Obviously, management feels more confident with the positive, enthusiastic employee with the "can do" attitude. Be known as the positive employee who creates solutions.

2. Know Management
   You will avoid career landmines and be favored by management by taking the time to "manage your manager." Find out and understand your manager's strengths and weaknesses, priorities and communication style, and how he/she manages people.

   When I was rising up the corporate ranks, I worked for a vice president who was uncomfortable speaking in front of a group of people. Whenever he had a department meeting, you could always see he was nervous and tense, especially when he had to persuade us to accept a very challenging situation. There would always be a team member who would challenge this vice president in front of the group. To say the least, this did not go well for the employee who challenged him. However, I recognized the vice president's weakness, never questioned him in public, and waited until the meeting was over and went to his office to discuss the challenging situations of the day. Behind our closed-door discussions, this same vice president was very open, conversational, and confident. We were able to create solutions for the company and when it came time for promotion to vice president, my name was at the top of the list.

   Remember, to get what you want in your career, you must help your manager succeed. Focus on what is important to your manager and provide the solution. If customer service is important, speak with your manager in terms of creating customer solutions. If your manager is a numbers person, quantify all your results,