OnPoint
"Preparing You Today for Tomorrow's Opportunities"

www.thesykesgrp.com

 

ISSN# 1547-3724 - Library Of Congress, Washington D.C., USA

Ed Sykes & Joy Fisher-Sykes

 
Vol. #3  Issue #17

March  2005

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Publishers: 

Ed Sykes & Joy Fisher-Sykes

Editor: Ms. Pat House

 

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The Sykes Group
2133-126 Upton Drive #234
Virginia Beach, VA  23454
Phone: 757-427-7032
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IN THIS ISSUE

Featured Article:

Bite Your Tongue! 10 Ways to Be an Effective Listener

New Poll This Month

New! "Teleseminar Success Series"

Article:

Five Secrets to “Thinking on Your Feet”

Quote of the Day

 Dive into 2005 Success Series

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Featured Article:

Bite Your Tongue! 10 Ways to Be an Effective Listener

 

Have you ever spoken to someone and then felt the need to say, “Did you hear what I just said?”  Why did you feel the need to ask?  Probably because the listener didn’t provide you with the feedback you needed to know you were heard. 

Listening is the most important, yet often most neglected, communication skill.  In fact, the ability to listen is often rated one of the top five abilities employers seek in their staff.  It’s also certainly highly sought after in the people nearest and dearest to our hearts.   

Here are 10 ways to be an effective listener:  Read more...

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New Poll This Month

Give your feedback and see what others are thinking!  Click on the following link to take a few seconds to vote in the following confidential poll:

What would motivate you at work?

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New!  2005 Success Teleseminar Series

 

Introducing two new teleseminar programs to enhance your career:

Can You Hear Me Now?  Powerful Listening Skills for Work and Profit - April 7th

Communicate to Motivate:  Using Powerful Communication for Outstanding Results - April 12th

Click here for more details

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New Article: Five Secrets to “Thinking on Your Feet”

 

Many times we are put into situations where we are asked a question and need to give an answer on the spot, or “think on your feet.”  It could be a sales or customer service situation, your manager asking you for a progress report, a request for your ideas on a new community project, or a job interview.

 

During these times we can feel the pressure.  Our heart begins to race, we start to sweat, we feel our knees knocking, or we want to hide under a rock.  This is because sometimes the answer we give could mean that big sale, the customer being satisfied, a promotion or raise, or that dream job.

 

The following are five secrets to help you master your “thinking on your feet” skills: Read more...

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Quote of the Day

"The indispensable first step to getting the things you want out of life is this: decide what you want."

- Ben Stein 

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Dive into 2005 Success Workshop Series

Announcing the "Dive into 2005 Empowerment Series"

 

How to Master Challenging People During Difficult Situations June 16th

 

How to Say No, Set Boundaries, and Achieve Success

June 21st

 

How to Lead Through Change and Chaos

September 20th

 

How to Wow Customers During Difficult Situations

November 4th

 

Click here for more details

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Ed Sykes (esykes@thesykesgrp.com
) and Joy Fisher-Sykes (jfsykes@thesykesgrp.com)
The Sykes Group

2133-126 Upton Drive - #234

Virginia Beach, VA 23454-1193

 

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