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㰀倀 猀琀礀氀攀㴀∀䴀䄀刀䜀䤀一ⴀ吀伀倀㨀 㬀 䴀䄀刀䜀䤀一ⴀ䈀伀吀吀伀䴀㨀 瀀砀㬀 ∀ 愀氀椀最渀㴀氀攀昀琀㸀㰀䘀伀一吀 ഀഀ
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伀瀀瀀漀爀琀甀渀椀琀椀攀猀∀㰀⼀䘀伀一吀㸀㰀⼀椀㸀㰀⼀戀㸀㰀⼀倀㸀ഀഀ
㰀䘀伀一吀 ഀഀ color=#0000ff face="Trebuchet MS">www.thesykesgrp.com 㰀倀 猀琀礀氀攀㴀∀䴀䄀刀䜀䤀一ⴀ吀伀倀㨀 㔀瀀砀㬀 䴀䄀刀䜀䤀一ⴀ䈀伀吀吀伀䴀㨀 瀀砀∀ 愀氀椀最渀㴀氀攀昀琀㸀㰀䈀㸀㰀匀倀䄀一 ഀഀ class=small>ISSN# 㔀㐀㜀ⴀ㌀㜀㈀㐀㰀⼀䘀伀一吀㸀㰀⼀匀倀䄀一㸀㰀⼀䈀㸀㰀⼀倀㸀㰀⼀吀䐀㸀ഀഀ |
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㰀倀 猀琀礀氀攀㴀∀洀愀爀最椀渀ⴀ琀漀瀀㨀 㬀 洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 ㌀∀ 愀氀椀最渀㴀∀挀攀渀琀攀爀∀㸀ഀഀ
㰀愀 栀爀攀昀㴀∀洀愀椀氀琀漀㨀攀猀礀欀攀猀䀀琀栀攀猀礀欀攀猀最爀瀀⸀挀漀洀∀㸀㰀昀漀渀琀 挀漀氀漀爀㴀∀⌀ 䘀䘀∀㸀䔀搀 ഀഀ
Sykes &
㰀昀漀渀琀 挀漀氀漀爀㴀∀⌀ 䘀䘀∀㸀䨀漀礀 䘀椀猀栀攀爀ⴀ匀礀欀攀猀㰀⼀昀漀渀琀㸀㰀⼀愀㸀㰀⼀昀漀渀琀㸀㰀⼀倀㸀㰀⼀吀䐀㸀㰀⼀吀刀㸀ഀഀ
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㰀䈀㸀㰀䘀伀一吀 昀愀挀攀㴀嘀攀爀搀愀渀愀 ഀഀ color=#FF0000 size=2>Featured ArticleIt’s the Most Wonderful Gift 漀昀 琀栀攀 夀攀愀爀㰀⼀昀漀渀琀㸀㰀⼀猀瀀愀渀㸀㰀⼀䈀㸀㰀⼀倀㸀㰀⼀吀䐀㸀ഀഀ
㰀愀 栀爀攀昀㴀∀⌀䤀一 吀䠀䤀匀 䤀匀匀唀䔀∀㸀㰀䘀伀一吀 挀漀氀漀爀㴀⌀ 昀昀㸀䈀愀挀欀 琀漀 ഀഀ top
㰀瀀 猀琀礀氀攀㴀∀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀∀㸀㰀猀琀爀漀渀最㸀ഀഀ 吀漀眀攀爀猀 倀攀爀爀椀渀Ⰰ 琀栀攀 挀漀爀瀀漀爀愀琀攀 戀攀渀攀昀椀琀猀 挀漀渀猀甀氀琀椀渀最 昀椀爀洀Ⰰ 猀甀爀瘀攀礀攀搀 漀瘀攀爀 ഀഀ American workers and found the following: 㰀瀀 猀琀礀氀攀㴀∀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀∀㸀㰀猀琀爀漀渀最㸀ഀഀ 㰀瀀 猀琀礀氀攀㴀∀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 ⴀ⸀㈀㔀椀渀㬀 洀愀爀最椀渀ⴀ氀攀昀琀㨀 ⸀㔀椀渀㬀 洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀 洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀 洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 ⸀ 瀀琀∀㸀ഀഀ 㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 圀椀渀最搀椀渀最猀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀꜀㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀㨀㜀⸀ 瀀琀 ☀焀甀漀琀㬀吀椀洀攀猀 一攀眀 刀漀洀愀渀☀焀甀漀琀㬀∀㸀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀ഀഀ 㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀伀渀氀礀 ഀഀ 51 percent of all workers trust their organizations to tell the truth in 攀洀瀀氀漀礀攀攀 挀漀洀洀甀渀椀挀愀琀椀漀渀猀㰀⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀琀爀漀渀最㸀ഀഀ § 㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀ഀഀ Only 㐀㠀 瀀攀爀挀攀渀琀 漀昀 愀氀氀 眀漀爀欀攀爀猀 眀椀琀栀 洀漀爀攀 琀栀愀渀 昀椀瘀攀 礀攀愀爀猀 漀昀 琀攀渀甀爀攀 戀攀氀椀攀瘀攀 琀栀攀椀爀 ഀഀ companies are honest in their employee communications
㰀瀀 猀琀礀氀攀㴀∀琀攀砀琀ⴀ椀渀搀攀渀琀㨀 ⴀ⸀㈀㔀椀渀㬀 洀愀爀最椀渀ⴀ氀攀昀琀㨀 ⸀㔀椀渀㬀 洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀 洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀 洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 ⸀ 瀀琀∀㸀ഀഀ 㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 圀椀渀最搀椀渀最猀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀꜀㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀㨀㜀⸀ 瀀琀 ☀焀甀漀琀㬀吀椀洀攀猀 一攀眀 刀漀洀愀渀☀焀甀漀琀㬀∀㸀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀☀渀戀猀瀀㬀ഀഀ 㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀伀渀氀礀 ഀഀ 44 percent of all workers over age 50 trust their organizations to tell them the 琀爀甀琀栀 椀渀 攀洀瀀氀漀礀攀攀 挀漀洀洀甀渀椀挀愀琀椀漀渀猀㰀⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀ഀഀ
Organizations then wonder why worker productivity decreases, employee loyalty is
愀琀 愀渀 愀氀氀 琀椀洀攀 氀漀眀Ⰰ 愀渀搀 栀甀洀愀渀 爀攀猀漀甀爀挀攀 猀椀琀甀愀琀椀漀渀猀 椀渀挀爀攀愀猀攀⸀☀渀戀猀瀀㬀 夀漀甀爀 攀洀瀀氀漀礀攀攀猀 猀攀攀 ഀഀ
everyday, at least in their eyes, the following:
㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀一漀 ഀഀ
wonder there is tension in the workplace. When I work with organizations, the
昀漀氀氀漀眀椀渀最 琀栀爀攀攀 挀漀渀挀攀爀渀猀 愀爀攀 琀栀攀 漀渀攀猀 甀猀甀愀氀氀礀 攀砀瀀爀攀猀猀㨀㰀⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀琀爀漀渀最㸀ഀഀ
“My
猀甀瀀攀爀瘀椀猀漀爀Ⰰ 洀愀渀愀最攀爀Ⰰ 攀琀挀⸀Ⰰ 搀漀攀猀渀ᤀ琠 欀渀漀眀 栀漀眀 琀漀 挀漀洀洀甀渀椀挀愀琀攀 眀椀琀栀 洀攀⸀ᴀ㰠⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀琀爀漀渀最㸀ഀഀ
“I am
琀栀攀 氀愀猀琀 琀漀 栀攀愀爀 愀戀漀甀琀 戀愀搀 渀攀眀猀⸀ᴀ㰠⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀琀爀漀渀最㸀ഀഀ
ᰀ䠠攀⼀猀栀攀 渀攀瘀攀爀 愀猀欀猀 洀攀 昀漀爀 洀礀 椀搀攀愀猀⸀ᴀ㰠⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀琀爀漀渀最㸀ഀഀ
㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀吀栀攀 ഀഀ
following are five secrets that will increase your credibility with employees
愀渀搀 瀀爀漀搀甀挀攀 漀甀琀猀琀愀渀搀椀渀最 爀攀猀甀氀琀猀 昀漀爀 礀漀甀爀 漀爀最愀渀椀稀愀琀椀漀渀㨀㰀⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀 昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀㬀 昀漀渀琀ⴀ眀攀椀最栀琀㨀 渀漀爀洀愀氀∀㸀☀渀戀猀瀀㬀㰀⼀猀瀀愀渀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
☀渀戀猀瀀㬀㰀⼀瀀㸀ഀഀ
㰀猀琀爀漀渀最㸀㰀昀漀渀琀 昀愀挀攀㴀∀嘀攀爀搀愀渀愀∀ 猀椀稀攀㴀∀㈀∀㸀ഀഀ
㰀昀漀渀琀 挀漀氀漀爀㴀∀⌀ 䘀䘀∀㸀刀攀愀搀 洀漀爀攀⸀⸀⸀㰀⼀昀漀渀琀㸀㰀⼀愀㸀㰀⼀昀漀渀琀㸀㰀⼀猀琀爀漀渀最㸀㰀⼀瀀㸀ഀഀ
㰀⼀琀爀㸀ഀഀ
㰀猀瀀愀渀 猀琀礀氀攀㴀∀昀漀渀琀ⴀ昀愀洀椀氀礀㨀 嘀攀爀搀愀渀愀∀㸀圀攀✀爀攀 䈀氀漀最最椀渀最⸀⸀⸀愀渀搀 夀漀甀 䌀愀渀 ഀഀ
Too!
㰀⼀琀爀㸀ഀഀ
㰀昀漀渀琀 昀愀挀攀㴀∀嘀攀爀搀愀渀愀∀ 猀椀稀攀㴀∀㈀∀㸀圀攀✀爀攀 䈀氀漀最最椀渀最⸀⸀⸀愀渀搀 礀漀甀 挀愀渀 琀漀漀℀☀渀戀猀瀀㬀ഀഀ
㰀昀漀渀琀 昀愀挀攀㴀∀嘀攀爀搀愀渀愀∀ 猀椀稀攀㴀∀㈀∀㸀伀渀氀椀渀攀 瘀攀爀猀椀漀渀 漀昀 漀甀爀 渀攀眀猀氀攀琀琀攀爀 ഀഀ
- Easy to read collection of our enlightening articles at your
昀椀渀最攀爀琀椀瀀猀⸀㰀⼀昀漀渀琀㸀㰀⼀氀椀㸀ഀഀ
㰀昀漀渀琀 昀愀挀攀㴀∀嘀攀爀搀愀渀愀∀ 猀椀稀攀㴀∀㈀∀㸀匀礀渀搀椀挀愀琀攀 漀甀爀 䄀爀琀椀挀氀攀猀 ⴀ 圀椀琀栀 ഀഀ
one click you have instant access to our articles on your
戀爀漀眀猀攀爀 昀漀爀 瘀椀攀眀椀渀最Ⰰ 瀀爀椀渀琀椀渀最Ⰰ 漀爀 猀栀愀爀椀渀最 眀椀琀栀 漀琀栀攀爀猀⸀㰀⼀昀漀渀琀㸀㰀⼀氀椀㸀ഀഀ
㰀昀漀渀琀 昀愀挀攀㴀∀嘀攀爀搀愀渀愀∀ 猀椀稀攀㴀∀㈀∀㸀䬀攀攀瀀 甀瀀ⴀ琀漀ⴀ搀愀琀攀 ⴀ 刀攀挀攀椀瘀攀 甀瀀 ഀഀ
-to-the-minute tips and techniques not available anywhere else
㰀昀漀渀琀 昀愀挀攀㴀∀嘀攀爀搀愀渀愀∀ 猀椀稀攀㴀∀㈀∀㸀䜀漀 琀栀攀爀攀 琀漀搀愀礀℀ 䌀氀椀挀欀 㰀戀㸀ഀഀ
㰀昀漀渀琀 挀漀氀漀爀㴀∀⌀ 䘀䘀∀㸀栀攀爀攀㰀⼀昀漀渀琀㸀㰀⼀愀㸀㰀⼀戀㸀 琀漀 猀攀攀 昀漀爀 礀漀甀爀猀攀氀昀⸀㰀⼀昀漀渀琀㸀㰀⼀瀀㸀ഀഀ
㰀⼀琀爀㸀ഀഀ
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