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The Sykes Group
2476-115 Nimmo Parkway
#196
Virginia Beach, VA 23456
Tel: 757-427-7032
Fax: 757-427-0929

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info@thesykesgrp.com

 

Motivation Article

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Eight Ways to Motivate Part-Time Employees

By Ed Sykes

In most cases, part-time employees present a special challenge when it comes to motivation.  They do the “grunt” work, have little career choices, are often focused on other goals outside of your organization (college, hobbies, etc.), and are treated as outsiders by full-time employees.  So what’s a manager to do?  How do we turn our part-time employees into outstanding employees?

The following are eight proven motivation techniques to motivate your part-time employees:

1.     Orient them properly.

Take time to describe job duties and go over what is allowed and not allowed, e.g., personal telephone calls, use of organization property, etc.  Avoid confusion by designating one person to orient and give assignments to part-timers.  This will eliminate the “well he told me one thing and she said something else” situation that can lead to a demoralized part-time employee. 

2.     Find Out What Motivates Them.

Ask your part-timers questions so that you can find out how to best motivate them.  In my teambuilding and leadership programs, I discuss the “Sykes Seven Questions of Motivation” that you need to have the answers to if you are truly motivating your employees.    One question you can ask your part-timer is, “What do you want to do in the future?”  By asking the question, you can relate their future goals to your present needs.  For example, the part-timer says he/she wants to be an artist.  Listen, acknowledge, and embrace the answer and realize that you can possibly apply their skills now by allowing them to create recognition posters (I know you are already doing these, right?), work on the organization newsletter, or any other art project that will benefit your organization. 

If you don’t ask, you won’t know what the hidden talents of these part-timers are.

3.     Check Yourself When Communicating

Sometime part-timers are looked at as an unnecessary evilIt may be great to have the extra hands, but not so great to deal with them.  First, realize you are fortunate enough to have the extra help.  Most people are anxious to have the extra help.  Second, it is your job to develop them.  Third, only communicate the positive when communicating with them.

Remember, for your part-timers, this may be their first experience in the workplace.  They may be a little scared and may show it in a number of different ways (rebelling against requests, not working with others, or showing up late or not at all).  Our job is to check ourselves whenever we communicate with part-timers so that they feel welcome.  Check yourself when communicating requests so that they are always discussed with positive expectations.  Check yourself when communicating with part-timer and full-timers so that both groups know you are glad to have them.  It will go a long way to letting the part-timer feel motivated to be there.

4.     Assign a mentor

Even after proper orientation, part-time workers will be confused.  Assign them a full-time worker to be a mentor.  The part-time worker will feel more like part of the team, and the mentor will feel good about the added responsibility.

 

Important:  Pick someone who is patient, has good communication skills, is motivated to do the task, and has the time to answer questions.

5.     Mix up the workload.

Don’t overload part-time workers with “grunt” tasks only.  It’s a common temptation to assign all low-level work to part-time employees.  Don’t do it!  It’s demoralizing.  Remember, “Variety is the spice of work life.”  This is where you would apply the information learned in technique number two to mix up the assignments.

  

6.     Eliminate any Hard Feelings

Eliminate any perceived or real hard feelings between part-timers and full-timers immediately.  Explain to full-time employees why you’re bringing in part-time help and that their jobs are not being threatened.  

 

Important: Sell them on the benefits of bringing in part-timers (make jobs easier, allow them to learn management skills, etc.)

 

7.     Offer Flexible Hours

Many part-time employees are working part-time to meet special situations (College, family health situations, childcare issues, transportation issues, etc.).  Use that to your advantage.  By allowing flexible work hours, you’ll retain your part-time workers longer, eliminating the need for costly retraining.

 

Important:  Make sure part-time employees communicate and clear all scheduling conflicts in advance to avoid confusion.

 

8.     Offer Incentives

Most companies don’t offer part-time employees incentives.  Believe me, the part-time employee knows and resents this policy right away.  That’s a big mistake.  Set up an incentive program based on your organization’s revenue or behavior you need to see from the part-time employee.  In the case of incentives for behavior, give a bonus or incentive for the following:

 

§         Perfect attendance

§         Perfect on time attendance

§         Working well with others

§         Working well with full-time employees

§         Taking initiative to solve problems

§         Great customer service

 

Important:  Recognize the part-time worker as soon as the action was taken and praise publicly (my article “Appreciate to Motivate” will explain how).

 

 

If you follow the eight motivation steps mentioned, we guarantee that you will be well on the way to motivated, productive part-time employees with less turnover and retraining.  You will accomplish far more in less time without the stress.

 

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Suggested reading:

 

Are You Singing Your Song of Success? Five Secrets to Following Your Dreams and Achieving More Success in Your Life

 Leadership Starts with Tough Decisions:  Five Leadership Skills for Outstanding Team Building

JumpStart Your Employee Motivation: Ten Motivation Secrets to Empower Your Team

Appreciate to Motivate (The Key to Successful Team Building)

 The Secret to Living Your Dreams: Five Success Techniques to Achieving More Success in Your Life!

Seven Change Management Secrets to Creating a Winning Culture of Change
Are You Building Your Foundation of Success: Six Secrets of Motivating Yourself for Success

Employee Motivation, Don Imus, and Team Building: Five Secrets of Motivated Teams

Motivate Your Customer Service Team for Outstanding Customer Service: Six Secrets of Customer Service Motivation

Life Before Downsizing: Six Secrets to Managing Change and Creating Opportunities for the Future

Success Starts with a Can Do Attitude: Three Secrets to Creating More Success

Coaching: How to Succeed in Half the Time Using a Personal Coach

Leadership Techniques for Anyone: How Kermit Shared Five Leadership Secrets with the World

Eight Leadership Techniques for Outstanding Teams

Motivate Your Team! Eight Quick Tips to Motivate for Success

Adversity: Your Seed of Greatness (Three Secrets to Using Adversity to Become Great)

Connect the Dots! Your Roadmap for Success

Every Super Hero Needs Theme Music. What’s Yours?

Seven Secrets to Being the Leader Everyone Wants to Follow

Have You Appreciated Someone Today?

Nine Ways Johnny Carson Can Help You Run Outstanding Meetings

Five Secrets to Gaining Credibility with Your Team for Outstanding Results

How Appetizing Is Your Feedback? (5 Steps to Giving Effective Feedback)

Ten Techniques for Motivating Others Through Chaos

10 Action Steps to Motivate Yourself to Great Accomplishments

Delegate to Accelerate Success (How to Prepare Yourself and Others for Success)

The Greatest Gift of All - The Gift of Empowerment

Leadership Secrets for Challenging Times

Goal Setting Secrets to Jumpstart Your Life

 

  

Want to learn how to motivate your employees? Our Team Building, Life After Downsizing, How to Develop the Leader Within You, Time Management Skills to Achieve More, and How to Handle Workplace Stress and Master Your Life programs can help you lead others to the next level.  Please read our articles on motivation, goal setting, etc.  Call us at 757-427-7032 or e-mail us at info@thesykesgrp.com.


Ed Sykes is a professional speaker published in the areas of leadership, change management, customer service, motivation, and teamwork. He works with business and government organizations who want to reach the next level of success and individuals who want to perform at their best. You can email him at esykes@thesykesgrp.com, call him at (757) 427-7032 or visit his Web site at www.thesykesgrp.com.

 

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