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(How to Create Systems that Achieve More with Less)
This class is for any team leader,
supervisor, or manager that has employees
experiencing the effects of downsizing, reorganizing, or other organizational
challenges. You will be able to understand how to best navigate your team through your
organization's challenges to be successful in the new in this environment to
accomplish their goals.
Time Management/Goal
Setting
Create goals that keep you and your team members on track
Identify timewasters and learn how to avoid
them using new techniques
Learn techniques that will help you complete
your tasks at a faster rate
Align your priorities with your goals for
better decision making
Learn the principles of organization to
eliminate clutter and maintain order and effective filing systems.
Manage escalating pressures
Chart your priorities, allocate your time
Motivation/Attitude
Understand attitude
and how it enhance or destroy your team's goals
Understand the different styles of motivation to meet your
team member's goals
Create positive
systems that overcome workplace negativity
Learn how to
communicate to motivate team members
Change Management/Stress
Management
Communicate
powerfully even under pressure
Dealing with the
impact of change
Learn how to deal
with the four personalities
Develop personal
strategies for dealing with change
Use the four step
action plan for dealing with change and achieving your goals
Identifying personal
stress-and how to dissipate stress
Mastering practical
techniques to minimize negative emotions and behaviors in your organization
Customer Relations
Learn the benefits of
great customer service
Learn how to
maximize
your relationship with internal and external customers.
Learn how to increase
the level of customer satisfaction during challenging times
Learn how to maintain rapport
with customers during difficult times
Call us at 757-427-7032
or e-mail us at
info@thesykesgrp.com to find out how we can
customize course for you.
Want to learn how to
master the art of change management? The following programs can help you:
Keywords: How to deal with
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skills, dealing with change, setting priorities, creating goals, The Sykes
Group, Ed Sykes, Edward Sykes, downsizing, change downsizing, change management
