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The Sykes Group
2133-126 Upton Dr.
#234
Virginia Beach, VA 23454

Tel: 757-427-7032

Fax: 757-427-0929

Information:
info@thesykesgrp.com



 

 

National Public Radio (NPR) Customer Service Interview
 

Customer Service, Customer, Customer care, Customer satisfactionWHRV's Lunch Hour Call-in Talk Show

Listen to customer service experts Ed Sykes and Bob Livingston as they share customer service tips on National Public Radio's award winning HearSay Program with Cathy Lewis to make your organization more customer oriented, successful, and profitable!

Audio Length: Approximately 40 minutes

Additional Suggested Reading

Customer Service Secrets: Six Secrets of Outstanding Customer Satisfaction

Ten Customer Service Secrets to Win Back Customers

Bad Customer Service Is Not So Funny: Five Secrets to Giving Outstanding Customer Service

Five Secrets to Showing Your Customers You Really Care: Creating Empathy

Check Yourself for Outstanding Customer Service

Leave Your "Buts" Behind for Great Customer Service

Getting Back to Basics: A Customer Service Tale

Show Your Customers You Care

 

Want to learn how to give outstanding customer customer? The following programs will help you achieve greater customer satisfaction:

 

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Outstanding Customer Service

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Master Your Attitude

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Assertive Communication

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Conflict Management

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How to Deal with Difficult People

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How to Handle Workplace Stress and Master Your Life

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Customer Service Keynotes and Motivational Programs

 

Call us for additional customer service solutions at 757-427-7032 or e-mail us at info@thesykesgrp.com.

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Suggested Success Resources

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Find Every File™ Organizing Software by Productivity Expert Brian Hill

 

 

 

 

 

 

 

 

Achieve Your Goals with New  Motivational/Goal Setting Book Featuring Brian Tracy, Jim Rohn, Chris Widener, and Ed Sykes

 

 

 

 

 

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Last modified:
08/18/2008 12:27:45 PM