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The Joy of Assertive Communication:
How to Develop Assertive Communication Skills
Powerful people combine
strength and sensitivity. The time is now to develop an assertive approach to
help you deal with any situation. This informative, high energy assertiveness training will provide you with the
opportunity to practice assertive techniques that help you maintain control,
poise, and composure.
How You Will Benefit:
Learn to be assertive and stand up for
yourself, your staff, and your goals—with strength and confidence
Communicate assertively with authority
and impact
Motivate, delegate, and
manage more effectively
How to say “no” assertively
for a win-win situation
Get colleagues to listen to
your ideas, win their support, and get the job done
Deal with anger and conflict
while maintaining your cool
Face tough people and tough
situations with assertiveness, ease and confidence
Eliminate confusion over
“who’s in charge” and persuade others to follow your lead
Build your image as a
strong, assertive, fair-minded individual – not a “pushover” nor a “steamroller”
What You Will Cover:
The difference between
constructive assertiveness and destructive aggressiveness
Develop the ability to
influence others
Active listening and
responsiveness skills
Ability to deal with
anger—your own and others
How to give and
receive feedback in an effectively and assertive manner
Assertive negotiation
techniques that enhance productivity
Class
Length: 1 Day
(Different versions of program also available as Lunch 'n Learn, half day, and 2
day program)
Name *
Title
Company
Address
E-mail *
Phone
* Required fields
Contact
us about how we
can customize course for you.
Want to learn how to
master the art of being assertive to achieve your goals? The following programs can help you::
Or read our articles on
communication, motivation, and leadership by clicking here.
Call us at 757-427-7032 or e-mail
us at info@thesykesgrp.com
for additional information.
Additional Success Resources
What class attendee are saying:
"Very interesting and knowledgeable
class - It helped a lot how I can use it for my job."
"Instructor made examples applicable to
everyday life."
"Informative, energetic, and well
planned."
"Very engaging, informative, and
entertaining."
"I just absolutely love your energy,
group interaction, and atmosphere was welcoming."
Keyword: Remaining Calm During
Difficult Situations, How to Set Boundaries, how to deal with difficult people,
assertive techniques, decline requests, Confident Leadership, Assertive
Behavior, Assertive Communication Workshop, Facing Tough People, Communicate
with Authority, How to Deal with Anger, How to Say No, Ed Sykes, Joy
Fisher-Sykes, The Sykes Group, Edward Sykes, Communication, Assertiveness,
assertiveness training, assertiveness skills
