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The Joy of Assertive Communication

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The Sykes Group
2133-126 Upton Dr.
#234
Virginia Beach, VA 23454

Tel: 757-427-7032

Fax: 757-427-0929

Information:
info@thesykesgrp.com



 

 

The Joy of Assertive Communication: How to Develop Assertive Communication Skills

 

 

Powerful people combine strength and sensitivity.  The time is now to develop an assertive approach to help you deal with any situation.  This assertiveness training will provide you with the opportunity to practice assertive techniques that help you maintain control, poise, and composure. 

 

How You Will Benefit:

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Learn to be assertive and stand up for yourself, your staff, and your goals—with strength and confidence

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Communicate assertively with authority and impact

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Motivate, delegate, and manage more effectively

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How to say “no” assertively for a win-win situation

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Get colleagues to listen to your ideas, win their support, and get the job done

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Deal with anger and conflict while maintaining your cool

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Face tough people and tough situations with assertiveness, ease and confidence

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Eliminate confusion over “who’s in charge” and persuade others to follow your lead

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Build your image as a strong, assertive, fair-minded individual – not a “pushover” nor a “steamroller”

What You Will Cover:

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The difference between constructive assertiveness and destructive aggressiveness

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Develop the ability to influence others

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Active listening and responsiveness skills

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Ability to deal with anger—your own and others

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How to give and receive feedback in an effectively and assertive manner

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Assertive negotiation techniques that enhance productivity

Class Length:            1 Day

Contact us about how we can customize course for you.

Want to learn how to master the art of being assertive to achieve your goals? The following programs can help you::

Teambuilding and Coaching Skills for Outstanding Results

Secrets of High Impact Leadership

Life After Downsizing

How to Deal with Difficult People

How to Give Powerful Presentations

Or read our articles on communication, motivation, and leadership by clicking here.

Call us at 757-427-7032 or e-mail us at info@thesykesgrp.com for additional information.

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Last modified:
07/02/2008 09:55:54 AM