Want to Put Your Career in High Gear!
The Sykes Group Presents…
“Achieve More in 2004 Empowerment Series”
If you think 2003 bought new challenges in your career…imagine what 2004 will bring. You must be saying to yourself, “Am I ready for 2004?” What skills do you have to make yourself more "marketable" to your organization?
Take the first steps to gain the skills to master your career in 2004. The difference in whether you achieve the next level in your career or even feel confident in a challenging work environment are the total skills you have to lead, achieve team and organization goals, and adapt and grow as new opportunities arrive.
These informative, hands-on workshops are guaranteed to give you the skills to set your priorities and control your time, lead with confidence, coach your team for outstanding results, master your stress to be more efficient, and present persuasively to get your point across. No matter what comes your way, the “Achieve More in 2004 Empowerment Series” will prepare you for those opportunities!
âEach workshop is limited to 30 participants, so everyone will have hands-on exercises and opportunities to have their unique situations addressed.
Mastering Outstanding Customer Service – July 15th – Time: 9 a.m. to 4 p.m.
Place:
In this course you will learn how to master your attitude before, during, and after difficult situations, how to win over difficult customers, how to say "no" to achieve win-win results, how to make a great first impression on the telephone or in person, how to avoid the five words that create angry customers, how to transform customer complaints into valuable feedback, and how to master the art of listening.
Fee: $79
How to Turn Job Challenges into Career Opportunities – July 22nd - Time: 9 a.m. to 4 p.m.
Place:
It's a new workplace in the 21st century. Constant change is the norm. The question you must ask, "How do I take advantage of this change to enhance my career?" In this course you will learn how to recognize trends in your company to prepare for the future, how to use change to foster positive team work, how to acquire the right information that will put you on the fast track list for career opportunities, how to create a personal success systems using the "Five Step Sykes Technique" to maximize your talents, and how to create coping tools to release your inner talents during the most challenging times. Fee: $79
Workbooks are included.
To reserve you place in any or all workshops:
|
Reserve by Company Purchase Order, Check or Money Order |
Reserve by Credit Card |
|
Click on the link (or copy and paste to your browser) below, fill out application, include payment and mail. |
Go to the following link (or copy and paste to your browser) and reserve your space. |
Please call 757-427-7032 or e-mail us at info@thesykesgrp.com for additional information.